This policy is designed to inform you about how your Personally Identifiable Information (PII) is collected, used, protected, and managed when you interact with our website, blog, or app. PII, as defined by U.S. privacy laws and information security standards, refers to information that can identify, contact, or locate an individual either on its own or when combined with other data. Please review this policy carefully to understand our practices regarding your personal information.

What Personal Information Do We Collect?

When you place an order or register on our site, you may be asked to provide details such as your name, email address, mailing address, phone number, credit card information, or other relevant information to enhance your experience with Lucky Bamboo Tattoo.

When Do We Collect Information?

We gather information from you when you:

 

• • Register on our site

• • Place an order

• • Subscribe to our newsletter

• • Respond to a survey

• • Book an appointment

• • Fill out a form

• • Enter information on our site

How Do We Use Your Information?

The information we collect may be used in the following ways:

 

• • Personalization: To tailor your experience and present content and product offerings that align with your interests.

• • Website Improvement: To enhance our website’s functionality and better serve you.

• • Customer Service: To efficiently respond to your customer service requests.

• • Transaction Processing: To swiftly handle your transactions.

• • Feedback: To request ratings and reviews of our services or products.

• • Follow-Up: To follow up after correspondence through live chat, email, or phone inquiries.

How Do We Protect Your Information?

We prioritize the security of your personal information by regularly scanning our website for vulnerabilities and security gaps to ensure a safe browsing experience.

 

• • Malware Scanning: We conduct regular scans to detect and eliminate malware.

• • Secure Networks: Your personal information is stored within secured networks, accessible only to a limited number of authorized personnel who are obligated to maintain confidentiality.

• • Encryption: Sensitive and credit information is encrypted using Secure Socket Layer (SSL) technology.

• • Transaction Security: All transactions are processed through a secure gateway provider and are not stored on our servers.

Do We Use Cookies?

Yes, we use cookies to enhance your browsing experience. Cookies are small files transferred to your computer’s hard drive through your web browser, enabling our systems to recognize your browser and remember certain information. For example, cookies help us remember the items in your shopping cart and understand your preferences based on your site activity, allowing us to provide improved services. We also utilize cookies to compile aggregate data about site traffic and interactions to enhance future site experiences and tools. Additionally, we may employ trusted third-party services to track this information on our behalf.

Our Use of Cookies Includes:

 

• • Remembering and processing items in your shopping cart

• • Saving user preferences for future visits

• • Compiling aggregate data about site traffic and interactions for better site experiences and tools

Managing Cookies: You can choose to have your browser notify you each time a cookie is sent or disable all cookies through your browser settings. Please refer to your browser’s Help Menu for instructions on modifying your cookie settings. Disabling cookies may affect certain features of our site, making it less efficient and possibly preventing some functionalities from working correctly. However, you will still be able to place orders.

Third-Party Disclosure

We do not sell, trade, or transfer your Personally Identifiable Information to outside parties without prior notice, except to website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, provided those parties agree to keep this information confidential. We may also release information when necessary to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. Non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other purposes.

Third-Party Links

From time to time, we may include or offer third-party products or services on our website. These third-party sites have their own separate and independent privacy policies, and we are not responsible for their content or activities. We strive to protect the integrity of our site and welcome any feedback regarding these third-party sites.

Google AdSense: We utilize Google AdSense for advertising on our website. Google uses cookies to serve ads based on your previous visits to our site and other sites on the internet. You can opt out of the DART cookie by visiting the Google Ad and Content Network Privacy Policy.

Our Implementations Include:

 

• • Remarketing with Google AdSense

• • Google Display Network Impression Reporting

• • Demographics and Interests Reporting

We, along with third-party vendors like Google, use both first-party and third-party cookies to compile data regarding user interactions with ad impressions and other ad service functions related to our website.

Opting Out: You can adjust your ad preferences using the Google Ad Settings page or opt out via the Network Advertising Initiative Opt Out page or the Google Analytics Opt Out Browser Add-on.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires commercial websites and online services to post a privacy policy if they collect Personally Identifiable Information from California consumers. This policy must be easily accessible and clearly state the information being collected and with whom it is shared.

Our CalOPPA Commitments:

 

• • Users can visit our site anonymously.

• • A link to our Privacy Policy is available on our homepage and the first significant page upon entering our website.

• • The Privacy Policy link includes the word ‘Privacy’ and is easily located.

• • You will be notified of any changes to our Privacy Policy on our Privacy Policy page.

Managing Your Information: You can update your personal information by:

 

• • Emailing us

• • Calling us

• • Logging into your account

Do Not Track Signals

We respect Do Not Track (DNT) signals and will not track, plant cookies, or use advertising when a DNT browser mechanism is in place.

Third-Party Behavioral Tracking

Please note that we permit third-party behavioral tracking on our site.

Children’s Online Privacy Protection Act (COPPA)

COPPA requires parental consent for the collection of personal information from children under 13 years old. We do not specifically market to children under the age of 13.

Fair Information Practices

We adhere to the Fair Information Practices Principles, which are fundamental to privacy laws in the United States and globally. In the event of a data breach, we will notify you via email within seven business days. We also comply with the Individual Redress Principle, ensuring that individuals have the right to pursue legal action against data collectors and processors who violate privacy laws.

CAN-SPAM Act

The CAN-SPAM Act sets rules for commercial emails, including requirements for content and opt-out mechanisms. We collect your email address to:

 

• • Send information

• • Respond to inquiries

• • Address other requests or questions

Our CAN-SPAM Compliance Includes:

 

• • Avoiding false or misleading subject lines and email addresses

• • Clearly identifying messages as advertisements when appropriate

• • Including our physical business address

• • Monitoring third-party email marketing services for compliance

• • Promptly honoring opt-out/unsubscribe requests

• • Providing an unsubscribe link at the bottom of each email

If you wish to unsubscribe from future emails, please follow the instructions at the bottom of each email or contact us directly.

Terms of Service

Your access to and use of Lucky Bamboo Tattoo’s services are contingent upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the service. By using the service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the service.

Termination: We reserve the right to terminate or suspend your access to our service immediately, without prior notice or liability, for any reason, including breach of the Terms. All provisions of the Terms that should survive termination will remain in effect, including ownership, warranty disclaimers, indemnity, and limitations of liability.

Sharing of Personal Information

We do not share, sell, or disclose your personal information to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to.

Opting Out of Text Messages

You have the right to opt out of receiving text messages from Lucky Bamboo at any time. To opt out, you can reply “STOP” to any text message you receive from us. Alternatively, you can contact us directly to request removal from our text messaging list.

Consent and Opt-In

By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly, and you are informed about the types of messages you will receive.

Contacting Us

If you have any questions about this Privacy Policy, please contact us.